Brody Duggan

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Activity overview

Latest activity by Brody Duggan
  • Brody Duggan created an article,

    Service agreement: Important information

    Its important that that all parties know how much a participant will be charged during the life of a plan.  The participant will have a limited budget that can not be exceeded.   To protect the par...

  • Brody Duggan created an article,

    Provider Directory

    We have set up a provider directory allowing you greater reach to more clients. Please go here to view: https://peakplanmanagement.com.au/provider-directory.html And here to sign up: https://peakpl...

  • Brody Duggan created an article,

    Service Budgets

    Our internal system allows us to make our own service bookings against the participants budget, however we aren’t able to create individual service bookings for specific providers in Proda. You are...

  • Brody Duggan created an article,

    Monthly Statements

    Monthly Statements that are sent to the Participant/Participant nominee. These can also be sent to you as well, with the participants consent.

  • Brody Duggan created an article,

    What needs to be included on my invoice to ensure payment?

    At the minimum, an invoice intended to be paid with NDIS funding should contain the following information to ensure processing can be performed efficiently. Attached is a sample invoice if you need...

  • Brody Duggan created an article,

    Where should I send invoices?

    Send your invoices through to accounts@peakplanmanagement.com.au and we’ll process them from there.

  • Brody Duggan created an article,

    What reasons may there be for an invoice to be paid later than this?

    Reasons as to why the payment may take longer then 5 business days are as follows: If the invoice if from a new provider it may take up to 10 business days for the first payment If the participant...

  • Brody Duggan created an article,

    How long does it take to pay an invoice?

    Our service standard is to pay 95% of all invoices within 5 business days.

  • Brody Duggan created an article,

    Where should I send Service agreements?

    If you have a service agreement, request to allocate funds or have any other official documentation pertaining to the reservation of funds within a participants NDIS fund, please send them to SA@pe...

  • Brody Duggan created an article,

    Has my invoice been paid?

    If you have an invoice that is more then our 5 day process and payment period then please send an inquiry through to our accounts team at accounts@peakplanmanagement.com.au